Do your products come with guarantee/warranty details?

Mobi-Hub guarantees 100% customer satisfaction, security, quality, support and value for money. All products sold on are genuine and covered under fixed period warranty for hardware or software issues, wherever applicable. If you are not satisfied with our product, feel free to return it within 14 days and receive your full refund.

I haven't received an e-mail confirmation about the order I just placed on Mobi-Hub. What should I do?

Please notify our Customer Services team on +442036039777 or you can alternatively email us on

I have added a few products to my cart but I won't be buying them right now. Can you save my list?

Yes, absolutely. We will keep your cart saved with us. The selected items will not be removed unless you remove those. However, since our stock sells out fast, it is advised that you complete your purchase as soon as you can to avoid disappointment.

Can I buy more than one product in one go?

Yes, you can. As you click on the “Add to Cart” button on any product page, it will be added to your shopping cart. You can add as many products as you want and then pay for the entire order in one go!

I don't know how to buy online. What should I do?

Buying items online has been made as easy as possible by our IT team at Please follow the steps outlined below:

  1. Click the Add to Cart button on the product or deal you like
  2. Click the Proceed to Checkout button
  3. Enter your name, e-mail ID and phone number next
  4. Enter your shipping address
  5. Click the Checkout button
  6. Select your payment mode

Please note that payment options change according to the country chosen. Certain features are not available for international customers without a valid credit card.

How do I know my purchase is complete?

You will see a confirmation message on the screen along with your order number. In addition to that, you will also receive an automated email from to confirm your order.

I did not get an invoice with my product bought from What should I do?

All products are delivered along with an invoice. In case an invoice is not provided with your delivery, please notify our Customer Service on +442036039777 or alternatively email us on